Our Story - Smart Solutions. Simply Applied.
Description: Our story - At Strategic Technology, our goal is to not overly complicate things, but provide smart solutions that can be simply applied.

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### Support

If you need support, please contact us at +1-804-601-3007.

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# Smart Solutions. Simply Applied.

For businesses needing help managing their IT, Strategic Technology offers access to a team of dedicated experts. Whether collaborating on a system upgrade or troubleshooting an emergency, we are available 24/7 to our partners — no matter what. Our accessibility, focus on custom solutions, and commitment to client relationships is why we have never been dumped.

At Strategic Technology, our goal is to not overly complicate things, but provide smart solutions that can be simply applied.

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What makes us different?

There are a number of IT vendors out there, but we’re more than a vendor. We are your valued partner with 40+ years of experience, allowing us to simplify your IT world. Our mission is to leave the tech talk behind and tell it how it is. We are a reliable and trusted resource for our partners, offering strategic recommendations and 24/7 accessibility.

## Our best qualities.

- ##### NIMBLE

  Our lean, tight-knit team enhances our ability to quickly adapt to changes in the industry.

- ##### STRAIGHTFORWARD

  We leave the complicated-sounding IT jargon behind, presenting strategic solutions that are simply explained.

- ##### ACCESSIBLE

  Not only are we available 24/7, but you have direct access to our experts. This promotes speedier resolutions.

- ##### FRIENDLY

  We are real people. We are not robots.

- ##### STRATEGIC

  We take the time to understand your business, processes, and goals so that we can make and validate our recommendations.

## We take the tech talk out of IT.

Firewall
It’s like a roadblock for all the bad guys.
Phishing
Hook, Line and Sinker, this is how the bad guys get your user’s credentials.
Cloud
Your stuff in someone else’s data center. Seems elusive, but really not.
VOIP
Analog phones are like hamsters running on a wheel. VOIP phones allow that hamster to drive a Ferrari.
ISP
Internet Service Provider – Nobody likes them but everyone’s gotta have one.
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### Meet our team.

#### Adam Mears

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Adam founded Strategic Technology in 2001. He quickly realized that small and mid-sized clients need the same IT resources as fortune 500 companies, but can’t have the complexity that comes along with it. Adam envisioned providing solutions that made sense and just plain worked. Today the company has grown to more than 100+ clients all over the world. He has created a culture where they leave the tech talk behind and tell it like it is.

#### Michael Damon

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Michael has been in the computer support and IT customer service industry since 2009. Michael does an excellent job at not only resolving customer issues, but maintaining a great relationship between the technician and user. Keeping customers happy is a full-time job and our zero customer loss exemplifies the great job Michael is doing.

#### Hugh Hawthorne

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Hugh has been with Strategic Technology since 2008. As a Senior Systems Engineer, he is the go to person on large scale server projects, implementation plans and migration projects. Hugh is often found hunkered up in a telecom closet hovering over a data rack working on server and network equipment.

#### Sandy Mears

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Sandy was thrown head first into the IT business by her husband Adam. Sandy self-proclaims that she is definitely not technical, which is great for STS. We pass all proposals, quotes, communications, by her. If it doesn’t make sense to her then we re-work it to keep it simple. Sandy is the jack of all trades at our office and assists wherever necessary. One day you may find her working on payroll and taxes and the next she is heading up a donut taste test. Sugar Shack Donuts won – by the way.

### Our culture

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## Our mission is to leave the tech talk behind and tell it how it is.

##### What our customers have to say

> We have worked with Strategic Technology Systems, Inc. for a couple of years now. We are delighted with their professionalism and consider them a vital asset to our company. Our weekly auctions are very fast paced, our network needs to be of the highest quality to keep up with those demands. We find that Strategic Technology Systems, Inc. understands these needs. They show strong problem solving skills and are quick to diagnose network issues. I would highly recommend working with them.

Kimberley DeMaree

> We have been working with Strategic Technology for over 4 years now. We can always count on them to be there when needed. Most recently Strategic Technology has migrated us to a new and updated server environment, which now enables our team to work faster and more efficient.

Dr. Sarah Ann Baicy
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